Last updated: 26th February 2026
L&H Residential (“we”, “us”, “our”) uses cookies and similar technologies on our website to improve your browsing experience, analyse site traffic, and support our marketing activities. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.
L&H Residential is a trading name of Laming Hope Residential Ltd, trading at:
12 Shenley Rd, Borehamwood, WD6 1DL
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember your preferences, and understand how visitors interact with the site.
Cookies may be:
- Session cookies (deleted when you close your browser)
- Persistent cookies (remain until they expire or are deleted)
- First‑party cookies (set by our website)
- Third‑party cookies (set by external services we use)
2. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They include:
- Security and authentication cookies
- Cookies required for forms and navigation
- Load‑balancing and performance cookies
These do not require consent.
b) Performance & Analytics Cookies
These cookies help us understand how visitors use our website so we can improve it.
We use:
Google Analytics
Used to measure:
- Page views
- Traffic sources
- User behaviour
- Device/browser information
Google may process anonymised data outside the UK/EEA in accordance with its privacy policies.
c) Advertising & Marketing Cookies
These cookies help us deliver relevant advertising and measure campaign performance.
We use:
Google Ads & Google Ads Conversion Tracking
Used to:
- Measure conversions
- Track enquiries generated from ads
- Optimise ad performance
- Build remarketing audiences (if enabled)
Google Tag Manager
Used to manage and deploy tracking scripts.
Tag Manager itself does not set cookies, but the tags it loads may do so.
Facebook Pixel
Used for:
- Measuring ad performance
- Building remarketing audiences
- Tracking conversions
d) Functional Cookies
These cookies support enhanced features such as:
- Embedded Google Maps
- Embedded YouTube videos
- Live chat widgets
- Social media integrations
These services may set cookies even if you do not interact with them.
3. Managing Your Cookie Preferences
When you first visit our website, you will see a cookie banner allowing you to:
- Accept all cookies
- Reject non‑essential cookies
- Manage your preferences
You can change your preferences at any time by adjusting your browser settings or revisiting the cookie banner (if your site supports reopening it).
Browser Controls
Most browsers allow you to:
- Block cookies
- Delete cookies
- Receive alerts when cookies are used
However, blocking essential cookies may affect site functionality.
4. Third‑Party Cookies
Some cookies are set by third‑party providers we use to enhance our website. These providers may process data outside the UK/EEA in accordance with their own privacy policies.
Key third‑party providers include:
- Google (Analytics, Ads, Tag Manager, Maps, YouTube)
- Property portal integrations (if applicable)
- Live chat providers (if applicable)
We do not control these cookies directly.
5. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our services. The latest version will always be available on this page.
6. Contact Us
If you have any questions about this Cookie Policy, please contact us:
L&H Residential
12 Shenley Rd, Borehamwood, WD6 1DL
enquiries@laminghope.com
020 3617 1333
